Terms
The plain terms for our audits and for this website.
Last updated November 6, 2026.
What an audit is
An audit is a test of the web pages listed in your report, on the dates stated, against WCAG 2.1 Level AA, using the automated and manual checks the report describes. You get the report, the fix list, a draft accessibility statement, any vendor letters, and one retest of the same pages.
What an audit isn't
It isn't legal advice, and it isn't a promise about any legal outcome. Automated tools find only some problems, our manual checks cover the pages in the report, and your site can change after we test it. Whether your practice meets any law is for you and your attorney to decide.
Your part
You decide what to fix and who fixes it. If you publish an accessibility statement, you publish it in your own name and keep it accurate.
We don't access your systems
We test pages anyone can see. We don't log in to your website, accounts or patient systems, and we don't change your site.
Payment
The audit costs $490, paid when you order. Monitoring costs $49 a month if you add it, and you can stop it at any time.
Limit on liability
If something goes wrong with an audit, our total liability is limited to the amount you paid for it.
Engagement letters and governing law
If we send you a signed engagement letter, it takes priority over this page. Michigan law governs these terms.
Contact
Northshelf LLC, Clinton Township, Michigan. Call us at (586) 217-0032.